Privacy Policy
1. Information we collect:
We may collect the following types of personal data from our users:
- Contact information (name, email address, phone number, shipping and billing address)
- Payment information (credit card number, billing address, expiration date)
- Product information (product name, description, price, images)
- Order information (order details, order history)
- Communication information (emails, chat logs, feedback)
2. How we use your information: We may use your personal information for the following purposes:
- To facilitate the buying and selling process between sellers and buyers
- To process and fulfil orders, payments, and returns.
- To communicate with you about your orders, promotions, and news updates
- To improve our services and website functionality
- To prevent fraud and unauthorized access
- To comply with legal obligations
3. How we share your information: We may share your personal information with the following third parties:
- Sellers whose products you have ordered
- Payment processors for the purpose of processing payments
- Shipping carriers to deliver orders
- Service providers who help us run our website and services
- Law enforcement agencies or government officials in response to legal requests
4. Your rights: You have the following rights regarding your personal data:
- To access and review your personal information
- To correct or update your personal information
- To request that we delete your personal information
- To restrict or object to the processing of your personal information
- To receive a copy of your personal information in a portable format
- To withdraw your consent to the processing of your personal information
5. Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption to secure your data during transmission, and we store your data on secure servers.
6. Cookies: We use cookies and similar technologies to enhance your browsing experience and to collect information about your preferences and behaviours. You can disable cookies in your browser settings, which may affect your ability to use our website and services.
7. Changes to this privacy policy: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes and obtain your consent if necessary.
8. Children's Privacy: Our e-commerce site is intended for use by adults. We do not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal information from a child under 18, we will promptly delete that information.
9. Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law.
10. Third-Party Links: Our e-commerce site may contain links to third-party websites or services that are not under our control. We are not responsible for these third-party websites' privacy practices or content. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
11. International Transfers: If you are accessing our e-commerce site from outside Uganda, please be aware that your personal information may be transferred to, stored, and processed in Uganda, where our servers are located. By using our e-commerce site, you consent to the transfer of your personal information to Uganda.
12. GDPR Rights: If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, restrict, or object to the processing of your personal information. To exercise your rights under the GDPR, please contact us using the contact information provided below.
13. Contact Us: If you have any questions or concerns about this privacy policy or our practices, please contact us at [insert contact information]. We will respond to your inquiry as soon as possible.